FusionzEraz FAQ
Welcome to the FusionzEraz FAQ section! Here, we’ve answered some of the most common questions about our products, shipping, returns, and more. If you don’t find the answer you’re looking for, feel free to contact us at Support@fusionzeraz.com.
1. What products do you sell?
At FusionzEraz, we specialize in high-quality pet products, including:
- Pet Beds: Comfortable and durable beds for your furry friends.
- Pet Leashes: Stylish and sturdy leashes for safe walks.
- Pet Toys: Fun and engaging toys to keep your pets entertained.
2. How can I place an order?
Placing an order is easy! Simply browse our website www.fusionzeraz.com, select the products you want, and proceed to checkout. Follow the steps to enter your shipping and payment details, and your order will be confirmed via email.
3. What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
4. Do you offer international shipping?
Yes, we offer international shipping.
5. How long does shipping take?
Shipping times are give Below:
- Domestic Orders: 7-14 business days.
You will receive a tracking number once your order is shipped so you can monitor its progress.
6. What is your return policy?
We accept returns within 30 days of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it. For more details, please visit our Refund and Return Policy.
7. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately at Support@fusionzeraz.com with your order number and photos of the item. We will evaluate the issue and provide instructions for a replacement or refund.
8. Can I cancel or modify my order?
You can cancel or modify your order only if it has not been shipped yet. Please contact us as soon as possible at Support@fusionzeraz.com with your order number and request.
9. Do you offer discounts or promotions?
No, Right now we are not offering the discounts.
10. How do I contact customer support?
You can reach our customer support team via:
- Email: Support@fusionzeraz.com
- Contact Form: www.fusionzeraz.com/contact
11. Are your products safe for pets?
Absolutely! All our products are made from high-quality, pet-safe materials. We prioritize the safety and comfort of your pets.
12. Do you have a warranty on your products?
Yes, some of our products come with a warranty. Please check the product description for warranty details or contact us at Support@fusionzeraz.com for more information.
13. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.
14. Can I exchange a product?
We only exchange products if they are defective or damaged. If you need to exchange an item, please contact us at Support@fusionzeraz.com with your order number and details about the product.
15. Do you have a loyalty or rewards program?
Currently, we do not have a loyalty or rewards program, but we are working on it! Stay tuned for updates.
Still Have Questions?
If you have any other questions or need further assistance, please don’t hesitate to contact us at Support@fusionzeraz.com. We’re here to help!
Contact Information
Business name: Fusionz Eraz
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +1 (406) 316-2838
Business Mail: support@fusionzeraz.com
Business Address: 1001 S MAIN ST STE 600 KALISPELL, MONTANA 59901, UNITED STATES